Privacy Policy

1 Introduction

At the Safe Air Company Pvt. Ltd., accessible from www.safeair.co.in, protecting the privacy of our visitors and customers is a priority. This Privacy Policy explains what information we collect, why we collect it, and how it is used and protected. It applies only to our online activities and is valid for visitors with regards to information shared and/or collected on this website.

2 Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

3 Information We Collect

We may collect the following categories of information:

• Contact and account details: Name, email address, phone number, billing and shipping address.
• Order details: Products purchased, order history, payment status (not full payment credentials).
• Communications: Messages, feedback, or attachments you send us directly.
• Technical data: IP address, browser type, device information, and pages visited, collected automatically via log files and cookies.

4 How We Use Your Information

We use collected information to:

• Process and fulfil orders, and communicate order status
• Operate, maintain, and improve our website and product range
• Respond to customer service requests and support needs
• Send updates, offers, or promotional communications (with an option to unsubscribe at any time)
• Detect and prevent fraud or misuse of our website

5 Payment & Financial Information

We do not store any financial or card information on our servers. All payments are processed by our payment gateway partner, Razorpay, over an encrypted SSL connection, in line with their own privacy and security policies.

6 Cookies & Log Files

Like most websites, Safe Air Company Pvt. Ltd. uses cookies and standard log files to remember visitor preferences and analyse site traffic (IP address, browser type, ISP, timestamps, and referring pages). This data is not linked to any personally identifiable information and is used to improve site performance and user experience.

7 Third-Party Sharing

8 Data Protection Rights (GDPR)

If applicable to your location, you have the right to: access a copy of your personal data; request correction of inaccurate data; request erasure of your data; restrict or object to processing; and request data portability. To exercise any of these rights, contact us at [email protected]. We aim to respond within one month.

9 Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11 Contact Us

Questions about this policy can be directed to [email protected]